Bengaluru’s Kempegowda International Airport has become the first Indian airport to trial automated e-Gates to improve passenger experience. Installed at the domestic pre-embarkation security check areas, the e-gates open automatically when passengers present their 2D barcoded paper or mobile boarding pass, speeding up the security check.
Once passengers flash their pass, the relevant details get displayed on the associated screen inbuilt into the e-Gate. Passengers can head to the mandatory security check and enter the security hold area, thereafter.
The technology is aimed at eliminating the need for a manual security stamp on the boarding pass.
Also, passengers need not have to present their boarding pass again until the time of boarding.
Bangalore International Airport managing director GV Sanjay Reddy said: “Bengaluru is a great location for us to pioneer new technology initiatives, with a traveler who is IT-savvy, young and excited about independent processes.
“The intent is to provide all passengers services that define the technological prowess and is a reflection of the city the airport is in.
“The e-Gate is a definite step towards a fully automated and seamless passenger flow.”
Provided by Germany’s KABA, the e-Gates are currently deployed on a few flights. Their implementation is expected to be expanded after the technology receives necessary clearances from the government.
The airport is also testing mobile boarding pass for the passengers to enter the airport, clear security and proceed to board their flights.